WHAT WE DO:
We help organizations align technology services to their strategic objectives by employing IT Service Management best practices to manage IT Processes. We employ a 'consulting' approach to research, design, develop and implement technology solutions that work for businesses and organizations within the region.
Contact Us for a Free IT Review of your existing technology infrastructure, systems and processes and you will be on your way to having effective technology services to drive your business organization.
Streamline your IT Processes with Sysaid ITIL Helpdesk:
SysAid ITSM is a globally recognised ITIL Helpdesk solution that includes everything you need for effective IT service management (ITSM) in a single ITIL-aligned ITSM solution. SysAid ITSM includes a powerful incident and service request management module, plus other core ITIL capabilities such as problem management and change management. Beyond these, there is also network discovery and IT asset management including mobile device management, and the modern-day IT support must-haves such as an end-user self-service portal, automated password reset, mobile apps, chat, IT industry benchmarking, and advanced workflow and automation features.